Shipping Policy

Shipping Coverage

We ship across India through authorised and GST-compliant courier partners. Shipping is available to all serviceable pincodes.

Processing & Dispatch

  • Orders are processed within 24–48 business hours.
  • Orders received on weekends or public holidays are processed the next working day.

Estimated Delivery Timelines

  • Metro cities, 2–4 business days
  • Tier-2 and Tier-3 cities, 4–7 business days
  • Remote locations, 7–10 business days

Shipping Charges

  • Free shipping on prepaid orders across India.
  • COD charges, ₹49–₹99 per order.

Tracking Details

Customers receive the tracking ID, courier partner name, and tracking link once the order is shipped.

Delivery Attempts

Couriers attempt delivery 2–3 times. If unsuccessful, the order is marked RTO (Return to Origin).

Lost or Delayed Orders

If delivery exceeds 10 working days, customers can request an investigation or a replacement.

Support

Email, sales@sayleenaturals.com

Phone/WhatsApp, +91 73541 56009

Compliance

This shipping policy follows:

  • Consumer Protection, E-commerce Rules 2020
  • Legal Metrology, Packaged Commodities Rules 2011
  • Information Technology Act 2000